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UMC
Unveils 'IP Master' Online Design Resource & Support
Center Built With the Synchronicity Publisher Suite
Customers
Get Sophisticated New Resource for Quickly Finding,
Evaluating and Acquiring IP Components along with a HelpDesk
SUNNYVALE, Calif. - January 6, 2003 -UMC (NYSE: UMC), a world leading
semiconductor foundry, and Synchronicity® today introduced the
foundry industry's most comprehensive online design support and
customer service resource, named IP Master. IP Master boosts
UMC's customers productivity by enabling them to quickly find, evaluate,
acquire and use design elements, such as design libraries and semiconductor
intellectual property (IP) via UMC's customer web portal at http://my.umc.com.
In order to rapidly deploy
a comprehensive service with broad industry compatibility, UMC selected
the Synchronicity Publisher Suite, as the basis for IP Master.
IP Master has two key elements that improve customer design productivity:
1) SOC Platform - is
UMC's online shopping mall for SOC development. SOC Platform is
built from the IP Gear Catalog component of the Synchronicity
Publisher Suite where customers can find, evaluate and gain information
on the silicon production status of every IP core that targets UMC's
process technology. Users can use automated search tools or browse
a component hierarchy of broadly applicable IP from UMC's Gold IP
Program (e.g. libraries, memories, mixed-signal functions and embedded
processors). Users can also browse by vertical market application,
for example for a DSP suitable for a set-top box SOC to be manufactured
on UMC's 0.13 micron CMOS process. The data in SOC Platform is continuously
updated and includes the additional information that truly makes
IP usable, such as whether the IP has been proven in silicon.
2) UMC HelpDesk - is
a comprehensive online support system for UMC customers. It is an
implementation of the IP Gear HelpDesk component of the Synchronicity
Publisher Suite tuned to UMC's customer requirements. The HelpDesk
manages customer queries from initiation to closure and includes
useful functions such as automatic assignment to the appropriate
expert, query escalation, reminders, private internal notation,
and management reporting on response status and speed. Additionally,
users can often quickly find answers by searching the Knowledge
Base of non-confidential, past support responses.
Synchronicity and its
Taiwanese distributor Maojet Technology Corporation, worked with
UMC to set up the IP Master system. UMC is the first foundry, using
the de facto standard for design reuse and IP distribution, to provide
a comprehensive IP management system that includes back-end fabrication
information.
"UMC is committed
to delivering the semiconductor industry's best services and support,"
said Dr. Fu-Tai Liou, president of the America Business Group at
UMC. "Extensive efforts, such as gathering input from many
customers and working with leading technology partners like Synchronicity
and Maojet, resulted in IP Master. The design resource system provides
a truly unique design productivity boost by helping our customers
rapidly use the most appropriate process technology, IP, and libraries,
via any web browser."
"We are pleased
to be playing a central role in enabling UMC to offer the richest
and most advanced online design resource," said Patrick Romich,
president and CEO, Synchronicity. "The Publisher Suite connects
UMC's design chain, closely tying the foundry to the market that
it serves."
IP Master augments UMC's
other online services including MyUMC, a full-service customer information
portal that went online in October 2000. MyUMC gives customers easy
access to UMC foundry services by providing a total online supply
chain solution and 24-hour access to detailed account information.
Availability
Select UMC customers will have access to IP Master in early January;
all customers can access the site in mid-February as long as they
have obtained an IP Master login from their UMC representative.
The complete offering will feature a rich set of IP catalogs from
UMC IP suppliers. UMC foundry customers will access the system for
free through the MyUMC web portal, available at my.umc.com.
About
Synchronicity
Synchronicity enables IC, embedded software and system developers
to get from concept to product to revenue more quickly. Their Developer
and Publisher Suites provide value by tracking project status, capturing
design intent, managing engineering data, and coordinating IP reuse,
distribution and support. Over 120 development organizations, including
13 of the top 15 semiconductor companies, use Synchronicity software
to connect and manage their design chain; boosting collaboration
within project teams, across the enterprise and between businesses.
Synchronicity is headquartered in Marlboro, MA and has offices worldwide.
For more information visit www.synchronicity.com
Synchronicity and the Synchronicity Logo are
registered trademarks and Synchronicity Publisher Suite and IP Gear
are trademarks of Synchronicity Software Inc. of Marlboro, MA.
All other trademarks and registered trademarks are the property
of their respective owners.
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